KEY REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Minimum five years’ experience directly related to the delivery of strategic planning services; or equivalent combination of education and experience. AutoCAD drawing experience is required. CAFM software experience is preferred.

COMMUNICATION SKILLS

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

FINANCIAL KNOWLEDGE

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts advanced financial analysis.

OTHER SKILLS AND/OR ABILITIES

Proficient with MS Office Suite (MS Outlook, PowerPoint, Excel & Visio) and CAD/CAFM software. Familiar with system furniture design and modular furniture while demonstrating knowledge and adherence to building regulations and health & safety guidelines. Ability to provide efficient, timely and reliable service to client(s). Ability to present information in an effective way. Ability to respond effectively to sensitive issues. Ability to collaborate, problem solve and multi-task. Ability to adapt to change when necessary.

ROLE PROFILE

The Occupancy Manager is the lead “trusted advisor” for a Life Sciences Client, own the regional occupancy management delivery and acts as an extension to the real estate group by providing research, data analysis, reporting and interpretation of space planning metrics to provide strategic portfolio recommendations and proposed solutions for a client’s occupancy needs.

KEY RESPONSIBILITIES

• Lead the client relationship as the subject matter expert with both facilities and real estate teams and the individual business units.
• Analyzes space requirements and provides conceptual test fits and recommendations to real estate team(s) and/or stake holders to support the client’s strategic portfolio initiatives.
• Identify strategic opportunities to the client by “thinking outside the box” to provide potential workplace optimization opportunities by applying industry current best practices.
• Assist and develop site-specific planning initiatives with Real Estate and internal stakeholders to contribute to portfolio strategy.
• Produces presentations for occupancy options and user requirement briefs for internal stakeholder and client facing steering committee meetings
• Conducts analysis and review of work areas to ensure that current locations and office availability is reflected accurately. Collaborates with other team members to gain business intelligence. Responsible for occupancy data within Serraview system. May be required to manage space walks for validation and update of occupancy metrics.
• Works closely with service partners on move and relocation sequencing and execution. Liaise with Change Management teams as needed.
• Develops scenario planning tools/models (exit/maintain/grow). Prepares forecasts and analyzes occupancy trends in general business conditions. Engages with Clients on programming data, program/load neighborhood tools develop neighborhoods, adjacency diagrams stack plans etc.
• Attends client meetings; drafts meeting minutes and obtains approvals to proceed when required. Conducts interviews and discussions with clients to gather, coordinate and synthesize project requirements, functional, operational, and cultural issues.
• Acts as a Subject Matter Expert (SME) for key systems/processes in subject teams and day-to-day functions.
• Other duties may be assigned.