OCE Head of Product LCL & CRM at Damco Freight Forwarding
Australia, , Australia -
Full Time


Start Date

Immediate

Expiry Date

26 Nov, 25

Salary

0.0

Posted On

26 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

Opportunity
Purpose of the Role
The Area Head of LCL drives LCL growth and profitability in the Area by translating global strategy and initiatives into Area Product, Carrier, and Performance plans. This role ensures flawless execution while providing expertise and guidance to the team. The Area Head of LCL is responsible for delivering a dynamic, sellable product to Maersk customers and ensuring that operations are executed on time and in line with customer success within the LCL product.
Key Responsibilities

Strategy & Product Management

  • Identify market trends, opportunities, and customer needs.
  • Own the execution of global initiatives and strategy within the Area.
  • Build bridges between Product Development, Operations, and Sales.

Carrier & Customer Relationship Management / Procurement

  • Support the CEN function in maintaining carrier relations.
  • Drive cost reductions by optimizing carrier allocation and contracts.
  • Actively build and maintain strong relationships with customers.

Pricing Management

  • Take responsibility for all Area LCL pricing activities, including but not limited to price setting.
  • Define pricing strategies and ensure healthy margins.

Operations Execution

  • Ensure adherence to standard processes and customer-specific IOPs.
  • Implement and monitor standard processes and systems within the Area, ensuring proper documentation.

Performance Management

  • Manage and improve the performance of the LCL service/product in…

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Responsibilities

Please refer the Job description for details

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