Ocean Export Agent at Expeditors

Hanoi, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Freight Forwarding, Data Entry, Tracking, Tracing, Reporting, Communication, Customer Service, Compliance, Process Flow, Operational Efficiency, Productivity, Standard Operating Procedures, Email Correspondence, Problem Escalation, English, Vietnamese

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description Key Responsibilities Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and Trace Ocean Export Files and reporting Ensure documents are timely sent and shipping notices communicated to overseas and customers Ensure accurate and timely client and vendors billing Interact with our customers in arranging their international shipments, meeting customer services standards. Meet compliance at all times to regulations internal and external in accordance with government regulations Understand department process flow, and looking for best practices to improve operational efficiency and productivity Ensure all customers standard operating procedures in place and updated in the DLSOPs Overseas communications, timely responses to emails and requests (internal and external) Escalation of problems to Management when necessary Qualifications University graduate, preferably with minimum 1 year in freight forwarding business. Good communication in English and Vietnamese Pro-active, strong organizational skills Good computer skills (Excel, Word) typing skills and computer literacy Reporting Structure Ocean Export Lead Agent, Supervisor and Manager Additional Information Expeditors offer excellent benefits Paid Vacation, Holiday Group Medical & Life & Accident Insurance Training and Personnel Development Program 14 days of annual leave per year Work Location: 11th - 12th Floor, Lancaster Luminaire Building, 1152 Lang Road, Lang Ward, Hanoi, Vietnam All your information will be kept confidential according to EEO guidelines.

Responsibilities

The role ensures the smooth and timely flow of freight processes, including accurate data entry, tracking ocean export files, and communicating shipping notices to overseas partners and customers. Responsibilities also involve interacting with clients to arrange international shipments while meeting service standards and ensuring compliance.