Ocean Export Specialist at FNS, INC

Carson, California, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

65000.0

Posted On

03 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Teamwork, Logistics, Customer Service, Documentation, Shipment Tracking, Problem Solving, Microsoft Office, Bilingual, Scheduling, Invoicing, Supply Chain, Freight Services, Relationship Management, Attention to Detail, Time Management

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Company Overview Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together. For 2025, we have set out to become one of the nation’s top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners. To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environments allow us to help promote every member’s work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize fields of work where professionals can nurture their talent, and we focus on every member’s work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS. To Discover more, please visit our website at http://www.fnsusa.com About the Job At FNS, we are committed to the satisfaction of both our customers and our employees. We pride ourselves on the family-like work culture that we have established; we are looking for talented individuals to join our team. The Ocean Import Specialist position is responsible for the gathering of information from clients to determine shipping needs, performing daily reports, shipment tracking, and communication with clients, as well as booking freight services, coordinating pickup and drop off shipments for clients. They will advise clients on supply chain issues, update customer management software, and obtain shipping quotes from carriers. Join us to improve the working experience for our employees and play a key role in the growth of the company. Location: 18620 Harmon Ave., Carson, CA 90746 Responsibilities Assist customers with the shipment process to include booking, quote/rate, tracking, scheduling pickup and invoicing Prepare and process required documentation for customers clearance, including commercial invoices, packing lists, and bills of lading Consolidate or deconsolidate containers as needed to support operational requirements. Track and monitor shipments, providing regular updates to customers on the status of their shipments Enter service-related information into the internal system accurately and promptly. Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise Perform all other duties as assigned. Qualifications Bachelor’s degree and/or equivalent experience (0–3 years) preferred. Strong written and verbal communication skills. Ability to work effectively in a fast-paced environment. Ability to prioritize and manage multiple tasks simultaneously. Proficiency in Microsoft Office applications. Bilingual proficiency in English and Korean is required. The base salary range for this role is between $55,000 - $65,000 annually, and your base salary will depend on your experiences, qualifications, and skills. Benefits (Full-Time ONLY) Health, Dental, and Vision PPO Insurance Life, STD, LTD Insurance 401(K) Plan Paid Time Off Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.) Years of Service Awards Education Assistant Program (Based on Eligibility) If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.

Responsibilities

The Ocean Export Specialist is responsible for assisting customers with the shipment process, including booking, tracking, and invoicing. They will also prepare required documentation and manage customer relationships to ensure satisfaction.