ABOUT SCAN GLOBAL LOGISTICS:

At Scan Global Logistics every person has an opportunity to unlock potential. We are a full-service global logistics provider present on all continents. By bringing a human approach to everyone, everywhere, we make the world a little less complicated. At the core of our DNA is a ‘can-do-attitude’ and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air, or any other modes of transportation.
Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun.
This is a direct hire, full-time onsite position based in Atlanta, GA.

POSITION OVERVIEW:

SGL is seeking an experienced Ocean Export Supervisor to lead our export operations team in Atlanta. The ideal candidate will bring 3+ years of hands-on ocean export experience in freight forwarding or logistics, with strong knowledge of U.S. export compliance and international shipping regulations. As a Supervisor, you will oversee daily operations, provide team guidance, ensure regulatory compliance, and deliver superior service to clients and partners. This role requires someone with a proven ability to manage the full shipment lifecycle, mentor junior staff, and collaborate with carriers, vendors, and overseas agents to achieve operational excellence.

QUALIFICATIONS:

• Minimum 3+ years of experience in ocean export operations (supervisory or lead role preferred).
• Strong knowledge of U.S. Export Regulations, AES filings, EEI, and NVOCC/Non-NVOCC procedures.
• Experience with bonded freight and cargo.
• Previous exposure to team leadership or mentoring roles a plus.
• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Proactive problem-solving attitude with ability to handle escalations.
• Proficiency in Microsoft Office (Excel, Outlook, Word) and logistics systems.
• Ability to multitask in a fast-paced environment.

EDUCATION:

• High school diploma or equivalent required (Bachelor’s degree in Supply Chain, Logistics, or International Business preferred).

PHYSICAL REQUIREMENTS:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

WORK AUTHORIZATION/SECURITY CLEARANCE REQUIREMENTS:

• Must be eligible to work in the United States
• Must pass TSA eligibility screening.
  Job Type: Full-time
  Work Location: On site
  Schedule: 8-hour shift (Monday to Friday)
  Salary: $70,000 - $75,000 Annually

• Supervise and guide the Ocean Export team, ensuring all shipments are processed accurately, on time, and in compliance with regulations.
• Provide training, mentoring, and performance feedback to team members.
• Act as the escalation point for complex customer and operational issues.
• Oversee the end-to-end ocean export process, including booking, container arrangement, inland transport, documentation, AES filings, and final delivery coordination.
• Ensure compliance with U.S. Customs, FMC, and other regulatory bodies.
• Monitor team workload, prioritizing urgent shipments and balancing operational capacity.
• Review and approve export documentation (bill of lading, certificates of origin, commercial invoices, AES, etc.).
• Maintain strong relationships with carriers, NVOCCs, customers, and overseas agents.
• Provide clients with timely shipment updates, handling escalations with professionalism.
• Support sales by preparing quotes and providing rate guidance as needed.
• Implement and enforce Standard Operating Procedures (SOPs).
• Identify opportunities to improve efficiency, reduce costs, and optimize carrier/vendor partnerships.
• Ensure strict adherence to FMC, IMDG, ISO, and other international quality/compliance standards.
• Coordinate with warehouse, dispatch, customs brokers, and trucking partners for seamless operations.
• Ensure pre-alerts, shipment status updates, and documentation are communicated effectively to all stakeholders.
• Support cross-functional teams with problem-solving and decision-making.