Ocean Import Agent at Expeditors

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ocean import, Logistics, Customer service, Freight forwarding, Sea cargo automation, Invoicing, Supply chain management, Communication, Time management, Problem solving, Excel, Word, PowerPoint, Attention to detail, Interpersonal skills

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description Ensure timely and accurate movement of freight and information, while providing exceptional customer service. Expeditors Core Competencies: Exceptional Customer Service: Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. Job Execution: Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. Reliability: Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organised, manages own time effectively and can prioritise. Communication: Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Ocean Import Job-Specific Tasks and Duties: Liaising with shipping lines, freight forwarders, overseas offices, internal and external customers, and suppliers Monitoring cargo availability and status Sea Cargo Automation Organising & lodging underbond movements Organising local & interstate road movements Finalising invoices to clients, overseas offices and third parties Monitoring movement of transhipment cargo Collection & handover of delivery orders Qualifications University graduates are encouraged to apply 6 months experience in Ocean Import Effective interpersonal skills Good computer skills (Excel, Word, PowerPoint) Attention to Detail Fluent in English Reporting Structure: Ocean Import Supervisor and Manager Additional Information Employee Health: You and your health are important; Expeditors will support you, with an attractive health insurance package Compensation Programs: Uniquely Expeditors, our commissions, and bonuses are industry leading Career and Personal Development: Developing you and your skills not only for today’s role but for those in the future Employee Stock Purchase Plan: Take the opportunity to own a piece of your company through our ESP Plan Financial Security- Join Expeditors knowing that your job and financial security are safe from the effects of the global economy Employee Appreciation: As our greatest asset, we understand the importance of showing our appreciation, respect and acknowledging the value you bring through employee engagement Enhancement Leaders: Through utilizing technology solutions and focusing on continuous improvement strategies we continue to evolve our roles and processes to improve efficiency and job satisfaction

Responsibilities

The Ocean Import Agent is responsible for ensuring the timely and accurate movement of freight while providing exceptional customer service. Key tasks include liaising with shipping lines, monitoring cargo status, and finalizing invoices for clients and overseas offices.