Ocean Import Executive at Toll Holdings Limited Canada

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics, Transportation, Customer Service, Communication Skills, Computer Literacy, Team Player, Meticulous, Fast Learner, Positive Attitude, Ability To Work Under Pressure

Industry

Logistics;Transportation;Supply Chain and Storage

Description

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com Key Responsibilities: Perform A-Z task of sea import shipments. Preparation of import documents prior to vessel arrival. Ensure prompt release of shipment from carrier/co-loaders. Timely follow up/coordinate/communicate shipment information with stakeholders (ie subcontractors, shipping lines, shipping agents, freight forwarders, customers and overseas offices). Meeting customer’s specific clearance expectation and delivery timeline. Maintain good relationship and excellent customer service level with customer. Correspond and follow up with origin whenever required. Handle dispute for customer and/or shipping lines. Perform ad-hoc duties/tasks as assigned by the company. KPI fulfillment: Billing Timeliness – 5 days upon vessel ETA Billing Accuracy – 5% tolerance Intercompany invoices – 7 days upon receipt Auto Rate – 60% Milestones update for Global account File closing – weekly Job recognition – 98% Paperless process Job Requirements: Completed “O” Level, Professional Certificate/NITEC, Diploma in Logistics/Transportation or equivalent. Minimum 3 years of experience in handling sea import shipments in freight forwarding industry. Good command of English, communication skills and computer literacy (MS Office). Knowledge of using Trade-net, CargoWise system a definite advantage. Good customer service skills and a team player. Meticulous, committed and a fast learner. Positive and can-do attitude and ability to work under pressure to meet deadlines. What moves you? At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up. At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit www.careers.tollgroup.com You must be entitled to work in Singapore and be prepared to undertake pre-employment checks including a criminal history check and medical. We're on a mission to help move the businesses that move the world. With over 130 years' experience, Toll Group, proudly part of Japan Post, operates an extensive global logistics network, covering road, air, sea and rail across 500 locations in more than 27 countries. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow through curiosity, with industry-leading training, alongside talented experts. Play a vital role to deliver what matters while taking on diverse challenges and new responsibilities to move you, our customers and our world further. Visit https://www.careers.tollgroup.com to learn more. Register to sign up for personalised job alerts and stay informed about the latest job opportunities tailored to your preferences.

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Responsibilities

The Ocean Import Executive will perform A-Z tasks of sea import shipments, including preparation of import documents and ensuring prompt release of shipments. They will coordinate and communicate shipment information with various stakeholders and maintain excellent customer service levels.