Next Man Up supports the well-rounded gentleman and serves as a catalyst in which young men of color are agents of change in their community and leaders in eliminating systematic gaps in their opportunities and outcomes. Through interactive workshops and positive male role models. Next Man Up develops and motivates young boys to grab the torch of success for the next generation to follow.

Job Responsibilities

• Schedule and coordinate patient appointments for various medical services, ensuring optimal use of provider time and resources.
• Communicate with patients to confirm appointment details, provide necessary information, and resolve any scheduling conflicts.
• Utilize electronic health record (EHR) systems and scheduling software to maintain accurate and up-to-date patient records.
• Collaborate with healthcare providers and administrative staff to ensure alignment on scheduling needs and patient flow.
• Handle incoming calls and inquiries related to appointment scheduling, providing excellent customer service and support.
• Assist with patient reminders and follow-up communications to enhance patient attendance and satisfaction.
• Monitor and manage appointment cancellations and rescheduling requests, ensuring minimal disruption to patient care.
• Maintain confidentiality and comply with HIPAA regulations regarding patient information.

Qualifications

• High school diploma or equivalent; additional education in healthcare administration or related field is a plus.
• Previous experience in medical scheduling or healthcare administration preferred.
• Proficiency in using electronic health record (EHR) systems and scheduling software.
• Strong communication and interpersonal skills with a customer service orientation.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Familiarity with medical terminology and healthcare processes is an advantage.

THE PAY RANGE FOR THIS ROLE IS:

28.13 - 30.33 USD per hour(Remote (Frederick, Maryland, US)

Job Responsibilities

• Schedule and coordinate patient appointments for various medical services, ensuring optimal use of provider time and resources.
• Communicate with patients to confirm appointment details, provide necessary information, and resolve any scheduling conflicts.
• Utilize electronic health record (EHR) systems and scheduling software to maintain accurate and up-to-date patient records.
• Collaborate with healthcare providers and administrative staff to ensure alignment on scheduling needs and patient flow.
• Handle incoming calls and inquiries related to appointment scheduling, providing excellent customer service and support.
• Assist with patient reminders and follow-up communications to enhance patient attendance and satisfaction.
• Monitor and manage appointment cancellations and rescheduling requests, ensuring minimal disruption to patient care.
• Maintain confidentiality and comply with HIPAA regulations regarding patient information