JOB DESCRIPTION:

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry. We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives.
Join our Team and advance your career as an

WHAT YOU WILL NEED TO BE SUCCESSFUL:

A university degree or equivalent experience
Minimum of 3 years of relevant previous experience
Proficient in using MS Office
Proficient English language knowledge
Foundational knowledge of Workday and CRM systems
A continuous improvement approach; seeking simple, ‘best fit’ solutions to challenges
Excellent interpersonal skills – good balance of being proactive and reactive; ability to manage multiple priorities and complete tasks on time
Applies judgment and common sense- able to use insight and good judgement to inform actions taken and ensure solutions are pragmatic
Demonstrates the BP V&Bs in every interaction
Works well independently and as a member of the team, proactively providing support to colleague

Understand the relevant procedures and processes for the relevant businesses, as well as the internal processes. Share technical expertise, advice and guidance with the team.
Own the end to end process; all requests, updates, issues and concerns related to their own area and pro-actively set-up own priorities and support the team.
Proactively reflect to business needs by suggesting new insights on process improvement – foresee business needs and pro-actively address them.
Perform and enable others to perform transactions and manage associated tasks related to requisition and offer management, pre-employment checks and job-related data service requests.
Deliver record and document image management services according to agreed performance targets and statutory legal, fiscal or regulatory obligations.
Ensure that candidate, employee and organisation data integrity is maintained during workforce administration processing, following data management processes and procedures.
Work closely with other Core People Services team members within the P&C Services.
Develop and maintain sound working relationships with key collaborators, customers and external service providers.
Act as a client’s point of contact for unresolved issues / concerns, resolution tracking until closure, exception handling and audits for the onboarding process.
Manage the transition of new functionalities and systems into the portfolio by representing the team and in project calls, process design and planning and completing action items on time and in high quality.
Support acceptance testing for P&C Services technology changes.
Ensure that team is informed about process changes.
Provide support for new joiners during the on the job training period, create training plan.
Coach and mentor team members regarding specific operational issues and processes