Office Admin and Job File Coordinator at SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton

Salem, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

25.0

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Multitasking, Detail Oriented, Organizational Skills, Self-Motivated, Proactive, Ownership, MS Office, Planning, Time Management, Goal Oriented, Software Learning, Auditing, Scheduling

Industry

Construction

Description

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Profit sharing Vision insurance SERVPRO Team JRF: Job File Coordinator/ Office Administrator Do you love working with people and educating them? Do you want to be a leader in a great company? Do you pride yourself on being very detail oriented? Then, don’t miss your chance to join our franchise as a new Job File Coordinator / Office Administrator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”! SERVPRO is the leader in water and fire restoration for both residential and commercial customers. We're seeking someone who has experience delivering exceptional customer service, can multitask and is an EXCELLENT Communicator. You will perform administrative activities, answer phones and ensure customer satisfaction. In addition you will help manage all projects, schedule subcontractors and ensure all insurance job files are properly audited and contain all required documentation. If you are self-motivated and have superb organizational skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. As a valued SERVPRO Team JRF employee, you will receive the best pay in the industry, with lots of opportunity to learn and grow. Primary Responsibilities Customer Service/phones Subcontractor relations Job File Coordinator Operations Support Project Management Support Position Requirements 1+ year(s) of office administration Full mastery of MS Office EXCEPTIONAL organization and planning capabilities, strong attention to detail Demonstrated history of ability and growth in an office environment Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times Very self-motivated and goal-oriented with ability to multi-task Capability to work in a fast-paced, team-oriented office environment Ability to learn new software and proprietary software Experience in customer service industry environment a plus Prior Restoration industry experience preferred College degree desirable We offer the best compensation in the industry! paid holidays and vacations company sponsored health insurance retirement plan with company match opportunity for growth and career advancement SERVPRO Team JRF is an EOE M/F/D/V employer Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Responsibilities

The primary responsibilities include managing customer service interactions via phone, handling subcontractor relations, and acting as the Job File Coordinator by ensuring all insurance job files are properly audited and documented. This role also involves supporting operations and project management activities.