IMPORTANT INFORMATION FOR APPLICANTS: PLEASE ONLY APPLY FOR THIS POSITION IF YOU CAN PROVIDE EVIDENCE THAT YOU HAVE EXISTING AND UNRESTRICTED RIGHT TO WORK IN THE UK. - WE DO NOT HOLD A UK VISA SPONSORSHIP LICENCE, SO PLEASE DO NOT APPLY IF YOU ARE LOOKING FOR VISA SPONSORSHIP!

Our company is a Supported Living provider for individuals with Mental Health and Learning Disabilities and due to growth, we are looking for an experienced Admin Assistant to join our team at our unit in Easton.

We are now recruiting for an experienced Admin Assistant (p/t) to join our team in Easton, Bristol. The role would entail supporting the unit manager and team of support workers with general daily office admin, including but not limited to:

• Provide support to staff and management, including scheduling appointments, managing calendars, and preparing service users documentation.
• Maintain accurate client records in accordance with confidentiality and data protection guidelines.
• Answer phone calls, respond to emails, and manage general inquiries with empathy and professionalism.
• Assist with preparing and sending correspondence, reports, and forms related to service users treatment and care plans.
• Support the team with organizing meetings, and other events.
• Checking office supplies and maintaining a welcoming environment for clients and staff.
• Handle general office administration, including filing, photocopying, and data entry.
• Assist with maintaining and updating internal systems and databases.

Essential Qualifications & Skills:

• Previous experience in an administrative role or able to demonstrate strong administrative ability
• Strong organisational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal, with a professional and compassionate approach.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Able to use Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
• Strong attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team in a fast-paced environment.

This post is a permanent contract for 16-20 hrs. per week, 4 or 5 days a week, working 10am – 2pm. The starting salary is £11.85 – £12.87 p/h (this rate will be reviewed for April 1st 2025). A background in Health and/or Social Care would be beneficial, but is not essential.
For candidates with relevant experience/interest, there may also be options to work additional hrs. or bank shifts within the support work team. Relevant training will be provided.

The benefits of working for us:

• Inclusive environment with an accommodating company culture and a family feel.
• Regular events for employees & service users, such as fun & development days, Christmas parties, etc.
• High quality training opportunities in a range of subjects beyond the usual mandatory training.
• Sponsored access to Health and Social Care Qualifications.
• Paid for enhanced DBS.
• Genuine career development opportunities.
• Cycle to work scheme & work cycle mileage allowance
• Friends and Family referral scheme

Package:

• Hourly pay of £11.85 – £12.87p/h (this rate will be reviewed in April 2025), dependent on experience and qualifications.
• Staff loyalty pay scheme with increases after 13 months, 25 months and upon completion of selected qualifications
• Generous mileage allowance paid if using your own car
• Cycle to work scheme & work cycle mileage allowance
• Friends and Family referral scheme

To apply, please send a copy of your CV and cover letter stating why you are interested and what you feel you can bring to the role/any experience you have had.
Please note that all job offers are subject to candidates providing evidence of their right to work in the UK, a DBS check (paid by us) and two employer references.
Privacy notice: We usually respond to short-listed candidates within 1-2 weeks, but we may keep application records for all candidates for up to 3 months and may contact you if further relevant positions come up.
Job Types: Part-time, Permanent
Pay: £11.85-£12.87 per hour
Expected hours: 16 – 20 per week

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• On-site parking
• Referral programme
• Sick pay

Schedule:

• Monday to Friday
• No weekends
• Overtime

Ability to commute/relocate:

• Bristol: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have right to work in the UK?

Experience:

• Administration: 2 years (preferred)
• Administration within a Health and/or Social Care background: 1 year (preferred)

Language:

• a good level of spoken and written English? (required)

Licence/Certification:

• Health and/or Social Care or Administration qualifications (preferred)
• Driving Licence (preferred)

Work Location: In person
Reference ID: St Marks Admi

• Provide support to staff and management, including scheduling appointments, managing calendars, and preparing service users documentation.
• Maintain accurate client records in accordance with confidentiality and data protection guidelines.
• Answer phone calls, respond to emails, and manage general inquiries with empathy and professionalism.
• Assist with preparing and sending correspondence, reports, and forms related to service users treatment and care plans.
• Support the team with organizing meetings, and other events.
• Checking office supplies and maintaining a welcoming environment for clients and staff.
• Handle general office administration, including filing, photocopying, and data entry.
• Assist with maintaining and updating internal systems and databases