OFFICE ADMINISTRATOR – SUPPORTED HOUSING

Location: Birmingham City Centre - Bradford Street.
Salary: From £12.50 per hour
Job Type: Permanent
Hours: 32 hours per week, Monday to Thursday (exact hours to be confirmed)
Please ensure a up to date CV is provided or an explanation for any missing periods.

REQUIREMENTS AND EXPERIENCE:

• Minimum of 1 year’s experience in the supported housing sector preferred
• Must have Admin experience.
• Strong data entry skills with high accuracy
• Ability to remain calm and focused under pressure, working effectively to meet tight deadlines
• A positive, ‘can-do’ attitude
• Methodical and conscientious approach to work
• Strong ability to follow processes from start to finish with exceptional attention to detail
• Confident user of Microsoft Office, Adobe, and Google Workspace (e.g. Word, Excel, Acrobat, Gmail)
• Excellent written and verbal communication skills
• Professional telephone manner
• Ability to work independently as well as part of a team
• Ability to use own initiative

ABOUT THE ROLE

We are seeking a proactive and organised individual to manage the day to day running of our office in a relaxed yet professional working environment. The successful candidate will play a key role in ensuring the smooth operation of administrative functions, supporting both staff and management across a range of tasks.

KEY RESPONSIBILITIES (INCLUDE BUT ARE NOT LIMITED TO):

• Collect and review daily paperwork, ensuring all required documentation is submitted accurately and on time
• Input data efficiently in a fast-paced environment with a strong emphasis on attention to detail
• Liaise with external agencies, management, and internal staff
• Submit various online applications as required
• Handle telephone enquiries from clients and staff, assisting with queries and providing solutions
• File, scan, and upload documents
• Manage and monitor email communications
• Ensure all paperwork and reports are completed and submitted within set deadlines
• Maintain a clean, tidy, and well-organised office environment
• Perform additional administrative duties as required