JOB OVERVIEW

We are seeking a highly organized and detail-oriented Office Administrator to join our team. This role requires strong multitasking skills, excellent communication, and the ability to stay on top of multiple priorities. The ideal candidate will be responsible for order processing, client care, daily task management, and collaborating closely with the management team to ensure smooth operations.

EXPERIENCE

• Strong customer service skills with a proven ability to communicate effectively both verbally and in writing.
• Ability to provide top-notch customer service, maintaining professionalism and positivity in all client interactions.
• Strong attention to detail with the ability to manage multiple tasks and prioritize effectively.
• Ability to demonstrate attention to detail while managing multiple tasks simultaneously.
• A positive attitude toward learning new tasks and suggesting ideas for improvement, particularly in marketing and advertising efforts to support the company’s growth.
• A collaborative work style with an ability to communicate clearly and work well with colleagues in various departments.
• Proficiency in using office tools and accounting software QB.
• Consistently punctual, with organized work ethics and report to Manger & CEO.
  Job Types: Full-time, Part-time
  Pay: $18.00-$21.00 per hour
  Expected hours: 20 – 40 per week

Benefits:

• Casual dress
• Company pension
• On-site parking
• Paid time off
• RRSP match

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Work Location: In person
Expected start date: 2025-07-1

Administration:

• Process and manage incoming orders efficiently.
• Process and accurately record credit card payments.
• Maintain an organized daily to-do list to track progress and deadlines for enquiries
• Answer all incoming phone calls using a multi-line phone system and take clear, concise messages and no hesitations for out bond calls.
• Respond to client inquiries via email, providing timely and helpful responses.
• Work closely with the manager to create accurate price quotes and follow through with client requests.
• Familiarity with QuickBooks software is a bonus but not a necessity.