What we are looking for

- Proven experience in an office management, executive assistant, or senior administration role, with experience gained within plumbing, gas, construction, mechanical services or another trade/field-services business considered essential

- Working understanding of how a trade business operates: apprenticeships and licensing, compliance paperwork (e.g. Form 4s), council permits, and how job/field teams are structured

- Confident using job management, scheduling or trade-service software (e.gServiceM8), or the ability to pick systems up quickly

- High-level organisational and time-management skills, with the ability to manage competing priorities across multiple divisions at once

- Excellent written and verbal communication skills and a calm, qualified phone manner

- Demonstrated ability to work autonomously, take ownership of a function, and manage upward, acting comfortably as the central point of contact for Directors and senior staff

- Experience creating clear process documentation or SOPs, or a genuine aptitude for building them from scratch

- Discretion and trustworthiness when handling financial information, accounts and sensitive business matters

- Leadership potential: capacity to train, delegate to and eventually oversee supporting admin staff

What we offer

- Full-time, permanent position, Monday to Friday

- Remuneration of $75,000 to $95,000 + superannuation, with flexibility above this for the right experienced candidate

- Four weeks paid annual leave, paid personal/carer's leave and public holiday entitlements

- A genuine seat close to the Director, with real influence over how the office and admin function is built and run

- A clear growth path into leading a small admin/accounts support team as the business scales

- A stable, long-term position within a supportive, values-driven local family business