JOB DESCRIPTION

We are seeking a dedicated Administrator to support our central administration team. This role involves predominantly managing the filing room. Also supporting handling and processing delivery/collection paperwork, procedures, and providing guidance to office staff and drivers, all while fostering a positive office atmosphere.
The ideal candidate would have some experience of the Transport industry, however this is not essential as training and coaching would be provided. Attention to detail is key.

COMPETENCIES AND QUALIFICATIONS

• General administration experience.
• Excellent telephone manner.
• Good computer skills.
• Communicates in a clear, concise, and professional manner.
• High attention to detail.
• Able to work within a team and foster a supportive, family atmosphere.
• Passionate about providing the best customer service.
• Always maintains a positive and enthusiastic attitude.
• Honest and open with both customers and colleagues at all times.
• Demonstrates a strong work ethic, focusing on personal achievement and results. Must be able to work under pressure.
  Please note, this list is not exhaustive, and you may be required to carry out additional duties from time to time to meet the needs of the business.
  Job Types: Full-time, Permanent
  Pay: £12.50 per hour
  Expected hours: 40 per week

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Work Location: In perso

• Organise and manage administrative tasks within the departments.
• Complete necessary paperwork, utilising various databases, tracking systems, and liaising with drivers.
• Answer internal and external calls.
• Input and understand details on the company database.
• Handle and proof customer delivery requests.
• Perform filing and filing room management and housekeeping duties.
• Undertake other general administrative tasks as required.
• Take initiative and seek out additional work whenever possible.
• Assist and support other employees.
• Address customer email and telephone queries and requests.