EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• or equivalent experience

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Google Docs
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• Google Drive

EXPERIENCE

• 1 year to less than 2 years

• Direct staff
• Evaluate daily operations
• Open and distribute mail and other materials
• Record and prepare minutes of meetings, seminars and conferences
• Schedule and confirm appointments
• Manage training and development strategies
• Answer electronic enquiries
• Oversee development of communication strategies
• Compile data, statistics and other information
• Respond to employee questions and complaints
• Greet people and direct them to contacts or service areas
• Perform data entry
• Provide customer service
• Recruit and hire staff
• Consult with clients after sale to provide ongoing support
• Conduct performance reviews