Office Administrator at Best Choice Roofing and Home Improvement Inc

Fayetteville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

24.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Phone Call Management, Correspondence Management, CRM Software Proficiency, Document Uploading, Schedule Assistance, Work Order Creation, Material Order Creation, Spreadsheet Management, Accounts Receivable, Payment Facilitation, Bank Deposits, Subcontractor Payment Submission, Workflow Monitoring, Employee Onboarding, Employee Offboarding, Timecard Processing

Industry

Construction

Description

Description Best Choice Roofing is one of the Nation's largest residential roofing contractors. We’ve been in business since 2009 and are the largest Owens Corning Platinum Preferred Contractor in the nation! We are now recruiting an Office Administrator to be a part of the BEST Sales Division in the Nation. We’re the fastest-growing roofing company in America, with over 70 branches coast to coast, and still adding more locations! We are an Owens Corning Platinum Preferred Contractor (less than 1% of contractors can boast that!) and have been the #1 Platinum Contractor in the U.S.A. for the last four years and still counting! Due to exponential growth, Best Choice Roofing is excited to announce that we are now recruiting a Part-time Office Administrator to be a part of the BEST Retail Sales Division in the Nation. Benefits: 401(k) Health, dental, vision, STD/LTD, life and accident insurance available to purchase Amazing opportunities for growth within the company. Pay Rate: $18 - $24/hr Schedule Full Time 40 hr/week Monday - Friday Requirements Managing customer phone calls and correspondence (emails, letters, etc.). Communicate with homeowner between Contract signing and start of production. Creating and keeping customer records updated in our CRM software with all relevant contract and installation information. Uploading documents into our CRM software. Assisting Production Manager and General Manager with installation schedule. Creating Work Order and Material Order for Contracted jobs. Keeping all spreadsheets and Accounts Receivable documents up to date. Contact homeowners to Facilitate the payment process and ensure payments are made in a timely manner. Remind them of outstanding balances. Entering payments in our CRM software and making sure they sync with QuickBooks. Filing for depreciation with insurance companies. Coordinating collections with homeowners and production staff. Manage payments made by check and make weekly bank deposits. Submit pay for subcontractors. Monitor the progress of each job’s workflow in the CRM system, and keep Sales Managers informed of each status. Upload completed contract packets into CRM system. Manage the onboarding process of new employees. Create onboarding profile and paperwork as needed. Collect and verify proper identification to complete and approve the I9 process. Follow up with issues in the onboarding process. Provide assistance for new employees to access operating systems. Manage the offboarding process for exiting employees. Complete the proper steps to remove employees’ access to systems. Record accurate reason and date of termination. Complete termination paperwork to be sent to the employee. In a timely manner process timecards to payroll for sales representatives. Provide basic office administration duties. Position Requirements Outstanding communication skills. Excellent organization and planning capabilities, strong attention to detail. Highly self-motivated and goal-oriented with the ability to multitask. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a fast-paced environment. Proficient with basic computer functions in Microsoft Office or similar programs. Must have reliable transportation and the ability to travel. The company will consider qualified applicants with a criminal history pursuant to all applicable Fair Chance Act laws. Candidates will not be required to disclose criminal history or participate in a background check unless or until a conditional job offer is made. Criminal history will not automatically disqualify a candidate from employment. Formal Education/Training Highschool Diploma or GED required. Minimum of 1 year previous experience in an administrative role. Previous experience in roofing highly preferred. Previous experience in sales preferred. Visit our website, BestChoiceRoofing.com for additional information. Best Choice Roofing ® is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. Best Choice Roofing is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Best Choice Roofing are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Best Choice Roofing will not tolerate discrimination or harassment based on any of these characteristics. Best Choice Roofing encourages applicants of all ages 18+. Any applicant seeking accommodation to apply for this position should notify the hiring manager. The manager will seek guidance from the BCR HR team to make any reasonable accommodations.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

This role involves managing customer communications from contract signing through installation, maintaining accurate customer records in the CRM, and handling financial tasks like processing payments and managing accounts receivable documents. The administrator will also support the production team by creating work and material orders and assisting with scheduling.