JOB DESCRIPTION

Being a Office Administrator will involve you interacting with customers on a day to day basis whilst providing excellent customer service. You will be handling incoming calls from existing customers and helping them with any questions/queries they have. You will be responsible for all invoicing and filing of the Branch.

EXPERIENCE

• Someone who is able to navigate through a computer
• Motor Trade interest preferred
• High Energy, Friendly personality and strong willed
• Capable of interpreting customer’ words and showing them professional Customer Service that meet their needs

Benefits

• Twenty one days annual leave
• Monthly Bonus
• Discount on car service
• Uniform
• Employee Assistance Program

• Greet Customers when they walk through the door
• Documents sale by creating open jobs or updating customer records via in-house system
• Excellent communication skills and telephone manner
• Processing payments, processing invoices, filing invoices etc….
• Keeping all Fleet paperwork up to date
• Book in vehicles whilst keeping the Customer updated by follow up phone calls
• Build rapport through conversations and honest recommendations for Customer Vehicles
• Be able to deal with stressful situations calmly and professionally