OUR VALUES:

At Cardiff Cleaning Company Limited, a family-run business, we treasure the ethos of creating a positive work environment. We believe that when our employees are treated with respect, empowerment, and support, they shine, which is evident in the high-quality service they offer our clients.

JOB SUMMARY:

Join our dynamic team as an Office Administrator! This pivotal role involves overseeing client interactions, scheduling, managing staff schedules, and handling the financial side of our operations.
A vital part of the role will be visiting client properties in the Cardiff area to provide an onsite quote, access to your own vehicle is necessary. Mileage will be paid in addition to your salary.

REQUIREMENTS:

• Proven administrative experience
• Proficiency in using Google Suite (Gmail, Google Docs, Google Sheets, etc.).
• Exemplary phone etiquette and communication skills
• Strong organizational capabilities
• Familiarity with office software and phone systems
• Ability to work independently
• Understanding of basic accounting principles

DISCLAIMER:

This job description aims to give a clear overview of the role. However, it’s not an exhaustive list of all responsibilities or requirements.
Join Us!
Expected start date: 02/10/2023
We look forward to having you onboard our journey to make spaces sparkle!
Job Type: Full-time
Pay: £12.50 per hour

Benefits:

• Free parking
• On-site parking

Ability to commute/relocate:

• Cardiff, CF10 3BG: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Experience:

• Customer service: 2 years (required)
• Administrative experience: 2 years (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In perso

• Manage customer calls
• Respond swiftly to email inquiries
• Provide cleaning quotes at the client’s property (Full training provided)
• Schedule cleaning tasks
• Issue requests for customer feedback
• Monitor hours worked and holidays for staff
• Reconcile invoice payments
• Order cleaning supplies and equipment
• Create and manage customer invoices
• Record supplier invoices and payments
• Transport members of the cleaning team as needed