Office Administrator / Care Coordinator (Live-in Care) at Home Instead Senior Care Etobicoke Mississauga

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

32000.0

Posted On

23 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organisational Skills, Attention To Detail, Spreadsheets, Databases, Office Software, Communication, Scheduling, Rota Management, Compliance, Record Keeping, Screening, Onboarding, Expense Processing, Administrative Support

Industry

Individual and Family Services

Description

Company Description Established in 2012 our mission is to bring high quality care to the elderly in Kensington and Chelsea. This role will play a vital part in ensuring that our clients receive the best in class and quality care they deserve and support the growth of our business. Job Description Salary dependent on experience: £28-32k + bonus Care Scheduling & Coordination Schedule live-in care professionals to clients, ensuring continuity of care and appropriate skill matching Manage rotas, start dates, handovers, and cover arrangements Act as a point of contact for care professionals regarding placements and logistics Liaise with clients or families as needed regarding scheduling changes Compliance & Personnel Records Maintain accurate and compliant personnel files for all Live-in care professionals Ensure all required documentation is in place and up to date (e.g. right to work, DBS, references, training records) Track renewal dates and follow up on expiring documents Support audits and inspections by ensuring records are well organised and inspection-ready Recruitment Support & Screening Carry out initial screening of candidates, including CV review and telephone/video pre-screening Coordinate interviews and onboarding steps Communicate clearly with candidates throughout the early recruitment process Support the onboarding of successful candidates into compliant personnel files General Office Administration Process care professional expenses and ensure timely submission for payroll Maintain basic office records and trackers Manage small but important touches such as birthday cards and team communications Provide general administrative support to the management team as required Qualifications Skills & Experience Strong organisational skills with excellent attention to detail Confident using spreadsheets, databases, and standard office software Clear and professional communication skills (written and verbal) Ability to juggle multiple priorities in a fast-moving environment Comfortable handling sensitive and confidential information Experience in care, healthcare, recruitment, or compliance administration is highly desirable Personal Attributes Calm, reliable, and methodical Friendly and professional when dealing with care professionals and clients Proactive and able to work independently Genuinely enjoys helping people and keeping things organised Additional Information What We Offer A supportive and friendly working environment A role that makes a real difference to clients and care professionals Training and development opportunities Stakeholder pension, employee assistance programme, Date Advert Closes: 26 March 2026

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Responsibilities

This role is vital for ensuring high-quality live-in care by managing care scheduling, coordinating logistics for care professionals, and maintaining compliant personnel records. The administrator will also support recruitment screening and handle general office administration tasks, including expense processing and team communications.