• Pay rate: 38.65 per hour + Super + Salary Packaging Options
• Permanent, part-time role - working 4 days per week - Operating hours: 9am - 1pm
• Rewarding opportunity to make meaningful impact in our community

ABOUT US

CatholicCare provides an extensive range services to support families, children and young people who may be experiencing difficulty. We are embedded in our local communities with capacity to provide support, advice and referrals to respond to concerns about family wellbeing, parenting, relationship skills, and early childhood development.
This is your opportunity to work close to home, while being a big part of an organisation that is purpose driven and gives back to the Community!

ABOUT THE ROLE:

CatholicCare Diocese of Broken Bay has an exciting opportunity for an experienced, passionate and driven Office Administrator to support our growing and supportive team in our therapy service programs.
This position provides high-quality administrative and customer service support to our diverse offerings and services team and clients, contributing to the efficient and effective operation of our programs. This is a permanent part-time role, based in Brookvale working 4 days per week. The office operating hours are: 9 am to 1 pm. Due to nature of this role all days will be office based, with no working from home options.

KEY RESPONSIBILITIES:

• Act as a first point of contact for clients seeking support through our diverse range of offerings and directing the enquiries.
• Responding to calls with an empathetic and non-judgmental communication style.
• Collaboration with corporate services for invoicing requirements and invoice reconciliation.
• Ensure compliance with incident management and reporting.
• Ensure databases are maintained with a high level of accuracy.
• Organise catering, room bookings and other items relevant to any events, training or meetings as needed.
• Any other ad hoc task as required from time to time to support the service.

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL HAVE:

• Extensive prior experience in an Administration, Receptionist or Customer Service roles within Community Services (preferred by not essential).
• A strong, confident communication style and an ability to present professionally.
• Experience with dealing with people who may be highly distressed.
• Excellent computer literacy (Microsoft Office – Outlook, Word and PowerPoint).
• Ability to work independently.
• Demonstrated professional approach to deal with confidential/sensitive matters.
  CatholicCare is a safe, inclusive, and respectful employer. We value the unique perspectives of Aboriginal and Torres Strait Islander peoples and are committed to working alongside First Nations communities.
  We strongly encourage First Nations people to apply. We welcome applicants of all backgrounds, genders, faiths and diversity.