JOB OVERVIEW

The Office Administrator position is an exciting opportunity for someone looking to start or build a career in business operations or administration. You’ll work closely with everyone, from the Managing Director to the wider team, giving you exposure to sales, customer service, logistics, marketing and operations.
You’ll play a key part in ensuring the smooth day-to-day running of the business while learning how different departments operate and contribute to shared success.

ABOUT YOU

We’re looking for someone who is:

• A confident and clear communicator, both in writing and over the phone
• Organised and methodical, with good attention to detail
• Comfortable handling multiple tasks and shifting priorities
• Proactive, collaborative, and keen to learn
• Proficient in Microsoft Office (especially Outlook, Word, and Excel)
• A team player who enjoys working in a smaller, hands-on environment

Office Administrator responsibilities include:

• Answer and direct phone calls with professionalism and courtesy, ensuring excellent phone etiquette.
• Manage office correspondence, including emails and postal mail.
• Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
• Creating and processing engineer job sheets using our Field service management software.
• Raising purchase orders and ordering parts and equipment.
• Processing supplier/contractor invoices in accordance with our office processes
• Providing day-to-day customer support
• Updating and maintaining our field service management system
• Organise and maintain filing systems both electronically and physically to ensure easy access to information.
• Provide clerical support by preparing reports, memos, and other documents as required.
• Support team members with administrative tasks as needed to enhance overall productivity.