Office Administrator at Fresenius Medical Care

City of Stirling, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Switchboard Operation, Liaison, Filing, Minute Taking, Agenda Creation, Petty Cash Management, Office Supply Ordering, Data Entry, Accounts Payable Processing, Maintenance Coordination, Patient Transport Organization, Appointment Booking, Billing Administration, Record Management, MS Office Proficiency, Customer Service

Industry

Hospitals and Health Care

Description

PRIMARY PURPOSE OF THE ROLE To provide high quality level of reception and secretarial services to the patients, staff and Manager at the clinic in a caring and supportive manner. To perform the clerical and administrative functions required to efficiently operate a dialysis clinic. KEY RESPONSIBILITIES General Administration Answer the switchboard in a courteous and professional manner. Liaise with patients and their families in a compassionate manner. Perform general clerical and administrative tasks as required i.e. filing, minute taking, agenda creation. Responsible for petty cash dispersal and reconciliation. Responsible for maintaining the levels of and ordering general office supplies. Actively participates in the quality improvement program. Coordinate the use of the centre for physicians and/or public hospital visiting staff. Act as a contact point for IT issues in the clinic. Collate and forward state statistics and internal Clinics statistics as required. Data entry as required. Manage accounts payable processing for the Clinic. Liaise with maintenance contractors to enhance the operational work area and ensure compliance with the occupational health and safety policy. Provide administrative support for the Clinical Advisory Committee (where applicable). Organise transport for patients to and from the dialysis clinic. Book and manage appointments for patients. Other duties and responsibilities as assigned by the Clinic Manager. Billing Administration To ensure that all necessary forms for new patients are completed and correctly loaded into the centralized billing system. Prepare and collate all required supporting documentation required to accompany invoices. Undertake banking procedures for all cheque and cash payments. Prepare and maintain an accurate record management system of all patient records. Prepare and maintain reconciliation records. Forward ISIS data to State related Health Commission on a monthly basis. Forward HCP data to Private Health Funds on a monthly basis. COMPETENCIES (ATTITUDE, SKILLS, TYPICAL QUALIFICATIONS & EXPERIENCE) Essential: Intermediate computer competence in MS Office. Experience in health fund Billing Administration. Excellent Customer Service skills. Effective communication and interpersonal skills including the ability to operate within a multidisciplinary and multicultural team. Work with confidentiality, discretion and maturity. Ability to multi-task in an at times busy and stressful environment Ability to prioritise tasks around interruptions and unplanned events Desirable: Minimum 2 years’ experience in an Administration position. Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. Let’s stay connected! Joining our talent network allows us to send you new job opportunities!

Responsibilities

The primary purpose is to deliver high-quality reception and secretarial services to patients, staff, and the Manager while performing clerical and administrative functions necessary for the efficient operation of a dialysis clinic. Key duties include managing communications, general office administration, handling petty cash, ordering supplies, and supporting billing administration processes.