Role Title: Office Administrator & Operations Coordinator
Department: Operations/Administration
Reports To: Office Manager / Operations Manager

3. REQUIRED SKILLS & COMPETENCIES:

• Technical Proficiency: Advanced proficiency in MS Office Suite (Outlook, Word, Excel). Experience with [specific CRM/Job Management Software, e.g., HubSpot, Salesforce, simPRO, Commusoft] is highly desirable.
• Organizational & Planning: Exceptional ability to plan, prioritize, and manage multiple tasks simultaneously with meticulous attention to detail.
• Communication: Excellent verbal and written communication skills, with a clear, professional, and empathetic telephone manner.
• Problem-Solving: Proactive approach to identifying and resolving logistical challenges and scheduling conflicts.
• Interpersonal Skills: Ability to build rapport with clients, tradesmen, and colleagues.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Confidentiality: Uphold strict confidentiality regarding sensitive company and client information.

4. EXPERIENCE & QUALIFICATIONS:

• Minimum 3 years of experience in an administrative, coordination, or scheduling role, preferably within a service-based industry.
• Experience managing multiple diaries or schedules concurrently.
  Job Type: Full-time
  Pay: £24,420.00-£36,216.09 per year

Language:

• English / Welsh (required)

Work Location: In perso

1. ROLE PURPOSE:

The Office Administrator & Operations Coordinator is central to the efficient daily operation of Greener Solutions Multi Trade. This role provides essential administrative support, manages critical data, and acts as the primary scheduler and communication hub for both internal office teams and our field-based tradesmen, ensuring seamless service delivery and optimized resource allocation.