JOB DESCRIPTION:

A leading concrete company based in Blessington, Co Wicklow, is seeking a dynamic and detail-oriented Administrator to join their team. This is a key role that combines customer service and administrative duties to support the daily operations of the business.

REQUIREMENTS:

· Previous experience in a reception or administrative role (preferably in a construction or related industry).
· Strong communication and customer service skills, with the ability to handle high-volume phone calls.
· Excellent organisational skills with the ability to manage multiple tasks effectively.
· Proficient in Microsoft Office (Excel, Word, etc.) and comfortable with order processing software.
· Ability to work independently and as part of a team.
· A proactive and adaptable attitude, with a commitment to delivering quality service.

· Order Management: Take customer orders over the phone and emails, process them efficiently, and accurately prepare for delivery.
· Schedule Coordination: Prepare orders for the next day’s schedule, ensuring drivers and deliveries are fully organised.
· Invoicing: Assist with and issue invoices for completed orders, ensuring all details are accurate.
· Payment Handling: Take payments over the phone and ensure all transactions are recorded and processed correctly.
· Customer Service: Provide professional and friendly service to customers, and clients addressing inquiries and providing information as needed.
· General Administration: Assist with other office administration tasks, including filing, data entry, and correspondence.