We are a busy, award-winning Multi-Disciplinary clinic committed to providing exceptional care to our clients. We are looking for a dependable and professional Administrative Assistant who will be the first point of contact for our patients and play a key role in creating a welcoming, supportive environment while also managing aspects of our clinic’s social media presence.

ADMINISTRATIVE DUTIES

• Greet patients warmly and provide exceptional customer service, both in person and over the phone.
• Schedule and confirm appointments, ensuring clear communication between Patients and Therapists.
• Maintain accurate and organized patient records.
• Promptly follow up with clients regarding appointments, treatment plans, and any inquiries.
• Support therapists in ensuring a smooth flow of daily clinic operations.
• Handle administrative tasks such as billing, invoicing, and insurance paperwork.
• Identify and proactively address client needs to ensure a positive experience.

SOCIAL MEDIA MARKETING DUTIES

• Develop and implement social media strategies to increase brand awareness and engagement.
• Create engaging content for multiple social media platforms, including but not limited to Facebook, Instagram, Youtube, Twitter, and LinkedIn.
• Monitor and respond to comments and messages on social media channels.
• Track and analyze social media performance metrics to optimize content and strategy.
• Stay up-to-date with industry trends and best practices in social media marketing.