Hi, I own a number of properties in South Wales, Oxford and London. I have a small team of 5 employees in my office on Cathedral Road, Cardiff.
I manage my properties online (no face-to-face contact) but receive lots of phone calls and emails every day. These calls, enquiries and messages need to be replied to quickly and accurately.
This role is a Lettings Bookings and Management Assistant and requires someone to manage all lettings enquiries, manage the lettings calendars and take reservations fees for tenants looking to secure a property.
I need someone who is organised, tidy, energetic and can deal with problems as they arrive. You need to be unflappable!
I am looking for someone energetic to come and help me let my properties and look after them once they are let.
I need someone with a positive can-do attitude. If you find a solution to everything then you are perfect.
The hours are 9am to 5:30pm Monday to Friday.
The role is a desk-based role in our office. With telephone and email work. There is not an option to work from home. Ideally the candidate will be based no more than 30mins from the office via either public transport or personal transport.
If you would like to apply please fill in our applicant form here:
https://form.jotform.com/221852945644059
Please remember to fill in this application form using the link above. I would like someone that can follow requests.
You will need to be able to cope with a number of things all at the same time, be calm when dealing with unhappy tenants and solving problems, get on well with the other work colleagues.
You will need to write and communicate in English very well. As this role involves a lot of telephone work you must have very good verbal English with slow, clear diction.
The best candidates will have had office and/or property experience.
You will need to be able to add up columns on a rent spreadsheet and understand how to do percentages. I will be looking for a basic maths education.
To apply for this job please remember to fill out our application form here:
https://form.jotform.com/221852945644059
There is free parking available at the office.

The property business is split into four main areas:

• sales
• maintenance/repair
• compliance
• accounts

To deal with customers you would need a Rent Smart Wales licence but don’t worry if you don’t. I will be happy to pay for you to go on a course and get your certificate. You would need your certificate within 3 months of working.
This is a full time role with the statutory annual leave entitlement of 28 days. You are not needed to work at weekends.
Salary can be discussed but it will depend on experience and knowledge.
Outside of the office I like running so please tell me all your non-work activities and sports that you like to do and any achievements/awards you have won. These will certainly help.
I will be receiving a lot of interest so please complete the application form as soon as you are able.

QUESTIONS I MIGHT ASK YOU:

• Have you ever had to deal with unhappy customers and how did you resolve the issue?
• How would you add value to my business?
  

  - What would you like to be doing in 5-10 years time?

The biggest strength I am looking for is virtue and positivity. Other things can be taught.
Duties:
- Perform data entry tasks, including inputting and updating information in databases
- Assist with general office tasks such as filing and scanning documents
- Answer phone calls and dealing with tenants
- Assist with scheduling appointments and maintaining calendars
- Manage office supplies inventory and place orders as needed
Qualifications:
- Proficiency in data entry and general office tasks
- Familiarity with Google Suite (Docs, Sheets, Slides, etc.)
- Strong organisational skills and attention to detail
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
Please note that this job description is not exhaustive and may be subject to change based on the needs of the organisation.
If you are interested in joining our team, please complete the application form here.
https://form.jotform.com/221852945644059
Job Type: Full-time
Pay: From £24,000.00 per year

Benefits:

• Company pension

Ability to commute/relocate:

• Cardiff CF11 9LN: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (required)

Work Location: In perso

Please refer the Job description for details