JOB DESCRIPTION

Position Purpose
The Administration Assistant will provide administrative support, greet and direct visitors, answer and respond to calls and emails. Assist HR Manager and Case Managers conduct clerical duties such as conducting interviews, documenting and filing. This role requires a high level of customer service, ability to multitask and be able to work in a fast-paced environment. And fluent use of shift-care.
Main responsibilities and activities will include:
· Handling external or internal communication or management systems
· Admin ad hoc duties
· Stock taking and reordering office supplies whenever necessary
· Answering calls regarding enquiries from customers and brokerage partners
· Rostering support workers for on call shifts
· Handle receptionist duties from time-to- time which includes meeting and greeting guests
· Conduct clerical duties, including preparing documents and filing
· Developing and maintaining effective relationships with customers and team members through clear communication
· Working with management to conduct workforce planning to improve the supply of care worker team
· Liaise with other departments such as HR and Case Managers
· Accurate documentation of transactions in client management system
· Investigate into any issues for services and supervise client management system
· Keep accurate record of cab charges for clients and sales and track record of case managers
· Invoicing and sending out client statements
· Report directly to CEO, HR Manager, and Case Manager
· Participate in special projects as directed by client services manager and Executive manager
Job Type: Casual
Pay: From $27.00 per hour

Schedule:

• Day shift

Experience:

• Office administration: 1 year (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In perso

Please refer the Job description for details