COMPANY OVERVIEW

Iconservatories Ltd (trading as Icotherm) is the UK’s leading manufacturer of Solid Roof Systems, operating from our busy site in Blackburn, Lancashire. As a market leader in a competitive industry, we pride ourselves on delivering high-quality products and exceptional service, which has fueled our continuous growth.

SUMMARY

We are seeking a dedicated Office Administrator to join our expanding team at Iconservatories Ltd. This role is essential in supporting our operations by ensuring efficient administrative processes, customer and internal communication and contributing to our commitment to quality and customer satisfaction.

REQUIREMENTS

• 3 years proven experience as an office administrator or in a similar administrative role.
• Strong organisational skills with the ability to multitask effectively.
• Proficient in data entry and familiar with MS office.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and accuracy in all tasks.
  If you’re ready to play a key role in our dynamic team at Iconservatories Ltd, we invite you to apply today and help us continue delivering excellence!
  Job Types: Full-time, Permanent
  Pay: From £27,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking

Application question(s):

• How many years administration experience do you have?

Work authorisation:

• United Kingdom (required)

Work Location: In perso

• Accurately process sales orders received via email, from entry through to invoicing
• Manage delivery and returns documentation, coordinating with customers and internal teams to confirm delivery schedules
• Handle customer queries and concerns, including logging issues and arranging remedial orders where necessary
• Organise courier collections and deliveries in a timely and efficient manner
• Raise purchase orders for select items as required
• Maintain and update internal systems and spreadsheets to ensure data accuracy
• Foster strong working relationships across departments to support collaboration, enhance customer service, and improve operational efficiency
• Handle incoming calls and correspondence with professionalism and courtesy.