WHAT YOU NEED TO KNOW (OR TECHNICAL SKILLS)

• Proficiency with the use of Microsoft Windows office package.
• Well-developed interpersonal and communications skills.
• Proactive focus, initiative.
• Organisational abilities.
• Strong commitment to provision of service excellence.
• Ability to work independently and as part of a team.

YOU (BEHAVIOURAL SKILLS)

• Passionate about delivering service excellence.
• Proactive and self-disciplined
• Polite and courteous
• Acts with integrity - represent information and data accurately.
• Excellent communication skills
• Attention to detail and problem-solving skills.
• Strong organisational and multitasking abilities
• Dependability: Reliability and punctuality are crucial for managing front desk responsibilities effectively.
• Proven experience as a receptionist, office manager, or in a similar administrative role desirable.

• Warmly greet visitors upon their arrival.
• Ensure visitors feel comfortable and are directed to the appropriate person in a timely manner.
• Attend to all visitors and contractors entering the building, ensuring they are properly signed in and contract passes issued accordingly.
• Take messages for staff; know their whereabouts and when/where they can be contacted if necessary.
• Keep the reception area neat, organised, and welcoming.