Mpeople Recruitment are currently seeking a Sales & Customer Service Administrator to join a market leading manufacturing company based in Swinton.

• Location: Clifton, Swinton (M27) – please note this location is difficult to reach via public transport
• Hours of work: 09:00 – 17:00, Monday – Friday (some flexibility on working hours)

SKILLS & ATTRIBUTES REQUIRED:

• Experience of customer service (office based) and processing sales orders
• Strong communication (written and verbal) skills and rapport building
• Going above and beyond to deliver a high quality of customer service
• Efficient organisational and prioritisational skills
• Ability to work in fast-paced and high pressure environments
• Problem-solving
• A positive and enthusiastic ‘can do’ attitude
• A great team-player
  Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV’s received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.
  Job Types: Full-time, Permanent
  Pay: £25,000.00-£28,000.00 per year
  Work Location: In perso

• Assist sales managers on pricing and quotations
• Review site plans and confirm against product schedules
• Liaise with designers and project managers to confirm requirements and missing information
• Prepare quotations and send to clients requesting their purchase order and confirm delivery date
• Convert quotations to sales orders on Access once purchase order received
• Prepare and distribute job sheets and delivery notes as appropriate
• Manage relations, orders, quotes, and correspondence with customers
• Accept incoming client calls immediately on behalf of the team and respond to their enquiry in a professional manner
• Maintain all relevant documents relating to sales and manage client files
• Raise snagging paperwork, keep the customer updated and ensure completion within agreed timetable
• Liaising with the production team regarding stock levels and ordering products from approved suppliers at best value for money
• Raising orders and liaising with suppliers and the internal finance team regarding delivery and payment
• Update Production Chart for all new orders and highlight where Customer PO’s have not been received
• Chase up all outstanding customer PO’s and monitor accordingly
• Liaise with the finance team regarding credit limits and new accounts
• Keep Production updated with any revisions to job sheets and delivery timetables