OVERVIEW

We are seeking a highly organized and proactive Office Administrator to follow our office operations efficiently. The ideal candidate will possess strong communication and organizational skills, along with a solid background in administrative tasks in a Psychology/Counselling Private Practice. This role is essential for ensuring smooth day-to-day operations, supporting team members, and enhancing overall productivity.

REQUIREMENTS

• Proven experience in office administrative roles with a focus on phone answering, booking and medical plan billing.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent communication skills, both verbal and written, to interact with staff and external partners professionally.
• Be quick and independent learner as you will be working independently
• Ability to handle multiple tasks simultaneously while maintaining attention to detail.
• If you do not have experience please do not apply as we will not be providing extensive training and monitoring for this role.
  Job Types: Part-time, Casual
  Pay: $17.75-$20.00 per hour
  Expected hours: No less than 16 per week

Experience:

• Medical Plan/Insurance billing: 1 year (required)
• JaneApp Clinical Database: 1 year (required)
• work with a private psychology/counselling practice: 1 year (preferred)

Work Location: In perso

• Oversee daily office operations and ensure a productive work environment.
• Manage schedules, including calendar management and appointment setting for team members.
• Billing to Medical plans - it is essential you have experience with this
• Using a clinical and booking data base Jane App, it is essential you have experience with JaneApp
• Manage front desk responsibilities including greeting visitors and handling multi-line phone systems with professionalism.
• Ensure compliance with office policies and procedures while maintaining a high level of confidentiality.
• Understand and enact Canada’s Medical Privacy acts.