ESSENTIAL SKILLS & EXPERIENCE

• Previous experience in office administration or a similar role (minimum 1 year preferred).
• Strong organisational skills with a high level of attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks while maintaining accuracy and professionalism.
• Proficiency in Microsoft Office and general ICT systems.

THE ROLE

As Office Administrator, you will be responsible for overseeing office processes, supporting colleagues, and providing a professional first point of contact for clients. This is a varied role that requires excellent multitasking, strong communication skills, and the ability to work efficiently in a fast-paced environment.

KEY DUTIES

• Managing office operations including clerical tasks, filing, and front desk duties.
• Coordinating schedules, appointments, and meetings.
• Handling case files and relaying accurate information to case handlers.
• Managing multi-line phone systems with professional phone etiquette.
• Providing administrative support to colleagues and senior staff.
• Liaising with clients in a professional and friendly manner, including greeting visitors and providing updates.