Job Description

Roles & Responsibilities

• Greet and welcome guests with a warm smile, ensuring a positive first impression of the establishment.
• Manage all incoming calls and inquiries efficiently, directing them to the appropriate departments without delay.
• Handle check-in and check-out processes swiftly, ensuring all guest information is accurately recorded.
• Maintain an organized reception area, ensuring all materials, brochures, and signage are up-to-date and appealing.

Desired Candidate Profile

• A minimum of a high school diploma; a degree in hospitality or a related field is preferred.
• 1-2 years of experience in a customer service or front desk role within the hospitality industry.
• Certifications in hospitality management or customer service can provide a competitive edge.
• Candidates with experience in fast-paced environments will excel in this role.
• Employment Type