At Royal Truck and Trailer Sales Ltd., we are committed in offering exceptional service while maintaining a welcoming atmosphere. We are currently seeking an experienced and dynamic Office Administrator/Receptionist to join our team. This role is perfect for someone who thrives in a multifaceted environment where no two days are the same.

QUALIFICATIONS:

• Proven experience in office administration or receptionist role
• Strong multitasking and time management skills with a proactive approach to daily responsibilities
• Excellent verbal and written communication skills with a customer-focused attitude
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Highly organized, detail-oriented, and able to prioritize in a fast-paced environment
• Professional and friendly demeanor with a strong team-oriented mindset

ROLE OVERVIEW:

In this role, you will be the welcoming face of our organization. You’ll be responsible for maintaining smooth office operations by actively managing multiple tasks throughout the day. We’re looking for someone who is organized, proactive, and skilled at balancing a range of responsibilities—from handling customer inquiries to supporting administrative needs. If you enjoy staying on top of tasks and keeping things running seamlessly, this role is a great fit.

KEY RESPONSIBILITIES:

• Greet and assist all customers, visitors, and suppliers in a friendly and professional demeanor
• Answer and direct phone calls while managing inquiries efficiently and accurately
• Perform general day-to-day administrative tasks including filing, handling inventory, data entry, and maintaining records and document preparation
• Manage incoming and outgoing mail, courier packages, and email correspondence
• Support the sales and service teams with scheduling paperwork, and coordination as needed
• Keep the reception and office areas clean, presentable and well-organized all the times
• Conduct additional administrative duties as assigned, with discretion and professionalism