Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by “Bringing National Visions to Life”.
Your Opportunity
We are looking for an Office Administrator to support our Dubai Head Office with the management of administration tasks, office operations and reception related duties.
The ideal candidate should have the ability to handle confidential information in strict confidence, work with high integrity and minimum supervision and have the ability to follow direction and perform tasks independently.
This role will be based in our corporate office in Dubai.
Key Accountabilities
Provision of general clerical assistance as required by team members
Assist with photocopying, booklet production, binding, laminating, scanning, shredding, archiving and other similar activities
Check printers daily and refill as required and a ssist in keeping store items correctly stocked
Regular maintenance and checks of office cupboards, ensuring items and documents are tidy and organized
Daily maintenance of our office floors and meeting rooms (neat, tidy and organized – all white boards cleaned daily)
Receiving collection of equipment, stationery, documents, mail, parcels or other such items
Manage mail and ensure recipients receive physical mail delivered to office
Meeting room preparation – ensuring meeting rooms are fit for purpose, correct layout, all equipment is available, required/requested supplies are provided
Liaising with cleaners re: Housekeeping of pantry, i.e. ensuring cleanliness, availability of supplies, etc
Managing First Aid and Fire Warden - expiry of certificates and renewals and booking training
Noticeboards all up to date - policies and posters etc
Office works and maintenance - ensuring prompt response to any issues from a safety perspective
Working with the building management for evacuation drills
Ensuring visitors and new employees in the office receive an office safety induction and walkaround
Support on reception and front desk ensuring that there is always someone available to greet visitors
In the absence of OMS Supervisor, attend to visitors and coordinate with mails, couriers and deliveries at reception
Specific Requirements
UAE National Good communication skills both written and oral with the ability to communicate with people from various backgrounds and standing Ability to liaise in a professional and persuasive manner with staff at all levels in the organization Ability to handle confidential information in strict confidence Ability to work with high integrity and minimum supervision Ability to follow direction and perform tasks independently
What’s in it for you?
At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: Competitive monthly pay and allowances that are commensurate with the role and industry standards Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture We care deeply about our colleagues’ wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health. As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.
Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.
Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information

Please refer the Job description for details