DESCRIPTION

Vancouver based company in the financial services industry is looking to hire an Administrative Assistant to join their team. This is a full-time, permanent role, 100% based in office.
Location – Downtown Vancouver
Salary – Up to $48-53k

Requirements:

• 3 + years of administrative experience in a corporate office environment
• The ideal candidate will be a polished, positive person who pays excellent attention to detail and prioritizes tasks
• Experience in insurance, financial services, or a related professional services sector (preferred
• but not required)
• LLQP is an asset
• The ability to work independently and manage multiple tasks effectively
• A proactive problem-solving approach with solid decision-making skills
• Proficiency in Microsoft Office and familiarity with social media platforms
• Post-secondary education relevant to the role (highly preferred)
• Strong interpersonal skills and the ability to build positive relationships
• A commitment to maintaining the confidentiality of sensitive information
• Proficiency in using CRM software and Microsoft 365
• Ability to multitask and prioritize tasks effectively.
• Problem-solving skills and a proactive approach to addressing challenges.
• Proficiency in Cantonese and Mandarin is preferred

Primary duties will include:

• Handle all incoming phone calls and directing them as needed, taking messages, responding to enquiries, sorting and distributing mail
• Provide a professional client service via phone and email
• Scheduling and confirming appointments, coordinating meetings, calendar management
• Greeting and welcoming visitors to the office, ensuring their comfort, and assisting with office or meeting room

arrangements

• Maintaining an organized and clean reception area, kitchen, meeting rooms, and boardroom
• Handling courier shipments, both sending and receiving packages
• Organizing and filing documents in both physical and digital formats
• Assisting with Back Office Administration tasks, such as processing applications and policy

Services

• Data entry to CRM
• Supporting office supply procurement and troubleshooting office equipment issues
• Responding promptly and effectively to Associate inquiries
• Ad hoc projects and duties as needed
• Prepare materials needed for client meetings
• Managing and organising documents, manage client inquiries related to administrative matters
• Follow up on documents/forms to ensure completion and accuracy.

ADDITIONAL SKILLS

(none specified)

• Handle all incoming phone calls and directing them as needed, taking messages, responding to enquiries, sorting and distributing mail
• Provide a professional client service via phone and email
• Scheduling and confirming appointments, coordinating meetings, calendar management
• Greeting and welcoming visitors to the office, ensuring their comfort, and assisting with office or meeting roo