Main role will include all aspects of orders, customer service , sales and office admin
Dealing with customers in a professional and courteous manner
General office duties
Contact clients with updates and answer clients informed
Provide support to staff and management
Using of Microsoft Office ( word, excel , outlook)
Inputting and managing data
Various weekly and monthly report preparations
Answering inbound telephone calls and taking orders over the telephone and email in a proficient and courteous manner, upselling of other products where possible
Handling weekly scheduled outbound sales calls when required
Screen calls and take detailed, accurate messages
Filing and general office administration duties
Processing sales order, able to present daily and weekly sales report to the management
Liaison with warehouse staff and logistic partners on outbound deliveries
Office cover during staff holidays/full training will be provided
Assisting the office manager with duties when required
Track orders / invoicing
Process reports as requested
Record information accurately and process accordingly
Attend all training courses and meetings as required
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