The Office Administrator provides critical administrative, operational, and customer service support to our Coldwell Banker Real Estate branch offices, leaders, and agents. The OA will work primarily in one location and will occasionally be asked to support other local offices. They will provide support digitally and in-person including, but not limited to, processing agent transactions, acting as a liaison with our different departments and business partners, general office administration & customer service. In addition, they are responsible for ensuring the agents are supported in their promotional efforts, assisting with social media strategy.
This position plays a significant role in driving the success of our key principle of helping our agents live exceptional lives.

MINIMUM QUALIFICATIONS:

• 1 or more years customer service experience preferred; Prior Real Estate office experience preferred.
• Experience with marketing support, including marketing tools and social media preferred.
• Strong written and verbal communication skills.
• Technologically proficient in all areas including, but not limited to, familiarity with various operating systems on PCs and Macs and ability to navigate computer software.
• Proficiency with Microsoft Office including Excel, Teams, and PowerPoint.
• Ability to communicate effectively with different audiences, including agents, branch managers, and operational support teams.
• Customer focused, delivery oriented, ability to multi-task.
• Willingness to be “nimble” and adjust priorities, as needed.
• Ability to travel to additional offices in the region on an as needed basis.