Do you have a passion for working in the heart of your local community and are driven by making a difference? Then Citizens Advice Mid Mercia is the organisation for you.
Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
Are you an organised, proactive leader ready to make a difference in a fast-paced, values-driven charity? Due to the continued growth and expansion of our services, we are seeking an Office and Facilities Manager to ensure our workplace runs smoothly, safely and efficiently – facilitating the Organisation to help people across South Derbyshire, Derby City, East Staffordshire, Tamworth and surrounding areas to find a way forward.
We are seeking a highly organised individual who thrives under pressure and is accustomed to working in a fast-paced and demanding environment. Proactive and solution-focused, you will be responsible for line managing our administration and reception teams across multiple offices, health & safety, facilities management including ensuring safe issue/return of IT/comms equipment to staff.
apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/

We’re looking for someone who is:

• Highly organised, with a proven track record in office and facilities management (ideally in a charity or not-for-profit setting).
• Experienced in supervising staff and volunteers, with excellent people management and communication skills.
• Proactive, adaptable, and able to manage competing priorities in a busy environment.
• Confident in managing health & safety, IT, and facilities issues.
• Committed to equality, diversity, and the aims and values of Citizens Advice Mid Mercia.
• Comfortable working collaboratively and supporting colleagues across teams.
• In possession of a full driving licence and use of own vehicle as the role requires travel across multiple offices, as business need dictates.

THE ESSENTIALS

• Salary: £28,000 to £34,000 (FTE) per annum, dependent upon experience
• Hours: 37.5 hours per week
• Location: Role is predominantly office-based and includes travel across all offices (Church Gresley, Derby & Tamworth). Potential for hybrid working, as business need allows.
• Contract: permanent
  Please visit our website to find the Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process - https://www.citizensadvicemidmercia.org.uk/vacancies
  To apply - applications only via our website
  Or apply via here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/

• Lead on all aspects of office management, including administration, facilities, health & safety, and equipment issue
• Line manage and support administrative staff and volunteers, fostering a positive and inclusive working environment
• Ensure compliance with health and safety policies, conducting regular inspections and risk assessments
• Manage office supplies, equipment, and coordinate repairs or replacements as needed
• Oversee personnel administration, including staff records, holiday/sickness tracking, and support recruitment and induction processes
• Liaise with suppliers and service providers to ensure the smooth running of office facilities
• Uphold the values and principles of Citizens Advice Mid Mercia in all aspects of your work