JOB SUMMARY

We are a small independent company based in Newcastle upon Tyne, who specialise in the design and manufacture of Gobos (optical glass filters for image projection purposes). Please see our website: www.projectedimage.com for more information.
We are planning to expand our business and take on an apprentice with a sociable personality, a good understanding of working in a close team and ambition to learn more to help grow personally and the business. The course you will be undertaking will be in business administration level 3 which can be tailored to our needs.
We are looking for an individual with an enthusiastic and positive attitude towards work, as well as a dedicated and flexible approach to working being a small business as the role will involve working in several parts of the business from design to manufacturing as the role progresses.

Manufacturing skills

• Attention to Detail:We are seeking candidates who demonstrate attention to detail, especially when working with delicate and complex materials like glass.
• The importance of precision and being capable of handling materials that may not always cooperate, as well as handling technology that can sometimes be unpredictable due to various factors.
• Commitment to Cleanliness and Safety Standards : Maintaining a clean and organised work environment. Ensuring cleanliness and safety not only supports efficiency but also contributes to the overall quality and safety of our operations.
• Independent Work Ethic and Accuracy in Stock Management: The role involves managing your workload independently once tasks have been assigned.
• We are looking for candidates who can take instructions well, work efficiently under tight deadlines, and maintain accurate stock records.
• The ability to manage your responsibilities and ensure precision in stock management is essential for success in this position

Skills Required:

• Great organisational Skills: Ability to manage multiple tasks and priorities effectively.
• Strong communication Skills: Strong verbal and written communication abilities.
• Attention to detail: Ensuring accuracy in data entry, document preparation, and manufacturing.
• Proficiency with standard office software: Familiarity with tools like Microsoft 365 (Word, Excel, PowerPoint) and potentially CRM systems.
• Time Management: Ability to work efficiently, meet deadlines, and manage workload.
• Ability to work with hands on delicate materials including glass and metal.
• Creative thinking and problem solving
• Strong mathematical skill

Education:

• GCSE or equivalent (Required)
• Strong mark in English and Mathematic

Administrative Support

• Scheduling and time management: Assisting with managing calendars, scheduling meetings, and organising events or travel arrangements.
• Correspondence: Handling phone calls, emails, and other communications. This might include answering queries, forwarding calls, or managing incoming and outgoing mail.
• Document Management: Creating, editing, and filing documents like reports, memos, and presentations. This could also involve maintaining records, databases, and filing systems.

Customer Service

• Client Interaction: Communicating with clients or customers to address their needs, answer questions, or direct them to the appropriate person.
• Issue Resolution: Handling customer issues, and escalating them to the relevant member of staff if necessary.

Data Entry and Management

• Inputting Data: Entering data into spreadsheets, databases, or customer relationship management (CRM) systems. This could involve updating client information, sales records, or financial data.
• Data Verification: Ensuring accuracy of the data entered, correcting any discrepancies, and updating records as needed.

Basic Financial Tasks

• Invoicing and Payments: Assisting with the preparation of invoices and providing them for customers.
• Budget Tracking: Monitoring and updating budget information for office supplies.

Office Management

• Supply Management: Ordering and maintaining office supplies, equipment, and inventory.
• Facilities Coordination: Ensuring the office environment is well-maintained, managing repairs or services, and coordinating with vendors.

Manufacturing skills

• Attention to Detail:We are seeking candidates who demonstrate attention to detail, especially when working with delicate and complex materials like glass.
• The importance of precision and being capable of handling materials that may not always cooperate, as well as handling technology that can sometimes be unpredictable due to various factors.
• Commitment to Cleanliness and Safety Standards : Maintaining a clean and organised work environment. Ensuring cleanliness and safety not only supports efficiency but also contributes to the overall quality and safety of our operations.
• Independent Work Ethic and Accuracy in Stock Management: The role involves managing your workload independently once tasks have been assigned.
• We are looking for candidates who can take instructions well, work efficiently under tight deadlines, and maintain accurate stock records.
• The ability to manage your responsibilities and ensure precision in stock management is essential for success in this position.

Additional Responsibilities -

Support for Higher Management

• Research: Conducting basic research to support reports, presentations, or projects that senior staff are working on.
• Project Assistance: Helping with specific projects, which might involve organising information, gathering data, or coordinating with different departments.

Basic Reporting

• Generating Reports: Preparing simple reports based on data or performance metrics in various formats from charts to spreadsheets, and summarising findings for management.

General Office Duties

• Team Support: Assisting various team members with ad hoc tasks, whether they be related to a specific department or general office needs.
• Cleaning: Assisting with keeping the office clean.

Skills Required:

• Great organisational Skills: Ability to manage multiple tasks and priorities effectively.
• Strong communication Skills: Strong verbal and written communication abilities.
• Attention to detail: Ensuring accuracy in data entry, document preparation, and manufacturing.
• Proficiency with standard office software: Familiarity with tools like Microsoft 365 (Word, Excel, PowerPoint) and potentially CRM systems.
• Time Management: Ability to work efficiently, meet deadlines, and manage workload.
• Ability to work with hands on delicate materials including glass and metal.
• Creative thinking and problem solving
• Strong mathematical skills

Job Type: Apprenticeship

Education:

• GCSE or equivalent (Required)
• Strong mark in English and Mathematics

Location:

• Newcastle upon Tyne or surrounding Tyne and Wear area (Required)

Job Type: Apprenticeship
Pay: £7.55 per hour
Expected hours: 37.5 per week

Schedule:

• Monday to Friday

Language:

• English (required)

Work Location: In person
Reference ID: PI22072