JOB SUMMARY

• Minuteman services is hiring for a new position ; We need someone to help us with customer service and office representative work!! We are looking for someone that loves to and is motivated to keep all the office and customer in check for a small service based business that’s on the rise! KEEP IN MIND, this is not a desk position. This person needs to be able to receive calls and be calm with customers. This person should ; be very good socially and ENJOY social interaction, be organized and able to keep track of calls and see tasks through to completion, and not let change of plans or sudden changes of events effect attitude or motivation. Our Benefits are included in this position (Regence health care plan, simple Ira match plan, PTO, paid holiday, etc). Come help us be better for our customers and community!

• Handling and coordinating incoming leads, both virtual and via phone
• Manages and oversees customer maintenance / service plans
• Handle customer communication and updates in scheduling
• Manage calendars, schedule appointments, and coordinate meetings for team members.
• Serve as a point of contact for phone systems, addressing inquiries and directing calls from customers appropriately.