POSITION DESCRIPTION

NOTE: Please read the full job announcement for complete information regarding this posting. Once the posting closes, applications will be reviewed. Those who pass minimum qualifications will be sent an invitation to take an online assessment at the email address provided on your application. If you have applied for an office assistant position in the past, please note, previous test scores will not be used.
Under the direction of an assigned supervisor, an Office Assistant performs a variety of routine and moderately complex clerical duties such as processing documents and records, extracting and compiling records or data, responding to routine inquiries concerning departmental services and procedures, maintaining and monitoring established record keeping, filing, and data base systems, as well as producing forms, letters, record entries and other material. Positions typically perform data retrieval, verification and modification using various computer applications. Some positions may require individuals who are experienced with call management and require a high volume of call routing.
The City of Tacoma is committed to fostering a workplace that is innovative and flexible, and which attracts, supports, and retains a diverse and talented workforce. Telework arrangements may be available, depending on the position and needs of the City.

QUALIFICATIONS

High school graduate or equivalent and one year of clerical experience.

LICENSES, CERTIFICATES AND OTHER REQUIREMENTS

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

KNOWLEDGE & SKILLS

• Modern office practices, methods and procedures such as word processing, managing files and records, and other office procedures and terminology
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Ability to learn general departmental services and operations
• Ability to establish and maintain harmonious work relationships with co-workers and the general public
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to solve problems and exercise sound judgment when initiating processes, actions, and alternatives within established procedures, policy, and local practice
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to use a computer application to accurately enter text, insert pictures, format, edit, printing, save and retrieve word processing documents
• Ability to use a computer application to accurately enter, manipulate and format text and numerical data, insert, delete and manipulate cells, rows and columns, and create and save worksheets, charts and graphs
• Ability to use a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information
• Ability to navigate the internet to find information, including the ability to open and configure standard browsers and use searches
• Ability to operate a variety of office equipment including adding machines, printers, multi-line phone systems and copy machines
• Communicate information effectively to internal and external customers face-to-face, on the telephone, by electronic mail, and through written correspondence
• Maintain confidentiality of restricted information

Please refer the Job description for details