About the job

Cloud Spaces is a premium workspace provider offering flexible and inspiring environments where businesses can grow, collaborate, and thrive. We pride ourselves on exceptional client experiences and a vibrant, professional workplace culture.

As an Office Assistant, you play a key role in maintaining our center at five-star standards and supporting both Cloud Spaces operations and clients. You will ensure smooth day-to-day operations, provide outstanding client service, and assist in creating a welcoming, professional environment.

• Key ResponsibilitiesDaily Operations & AdministrationOpen and prepare meeting rooms, boardrooms, and studios for client bookings.
• Set up beverage stations, catering, and ensure floor presentation is impeccable.
• Manage mail, deliveries, courier services, and office supplies.
• Monitor equipment (photocopiers, AV systems, video conferencing) and report maintenance issues.
• Support events and client activities as needed.
• Assist with office moves, furniture arrangements, and space setups.
• Follow all operational procedures and maintain security protocols, including key management.
• Client Service ExcellenceProvide friendly, professional, and proactive client support.
• Respond to client queries promptly and maintain confidentiality at all times.
• Offer solutions, anticipate client needs, and ensure a high level of satisfaction.
• Relieve reception when needed: answer calls, greet visitors, and manage leads professionally.
• Systems & TechnologyUtilize and maintain Cloud Spaces systems including: Essensys/OPERATE, Cloud Spaces Portal/App, Cisco IP Phones, IMAGICLE, and AV equipment.
• Ensure accurate use of systems for bookings, client setup, and reporting.

• Key Attributes & SkillsPositive, enthusiastic, and confident with a professional appearance.
• Excellent communication skills, both verbal and written.
• Strong customer service focus with a proactive, solution-oriented mindset.
• Attention to detail, good work ethics, and the ability to follow procedures.
• Flexible, adaptable, and able to handle varying daily tasks.
• Team player with a professional, approachable attitude.

• Qualifications & ExperiencePrior experience in an office, administrative, or client-facing role preferred.
• Knowledge of office systems and standard software (MS Office, CRM, telephony systems) a plus.
• High school diploma required; further education or certifications in administration is an advantage.

• Personal Qualities & GrowthProfessional grooming and attitude suitable for a premium workspace environment.
• Honest, reliable, and willing to learn.
• Positive energy, enthusiasm, and a “can-do” attitude.
• Growth opportunities based on performance and demonstrated strengths.

• Join Cloud Spaces and be part of a dynamic team where your contribution ensures an exceptional experience for our clients while helping you grow professionally in a supportive, inspiring workplace.