Office Assistant/Customer Service/Purchaser

at  RBH Access Technologies Inc

Job Description
Primary Function: Purchasing and Office Administrative work including bookkeeping.
Secondary Function: Customer Service work; responding to inquiries, concerns and requests about products and services. Processing orders received by customers.
Tools and Equipment: Computer, Microsoft Office, Business Vision Software (for order processing and inventory), and logistics software

EDUCATION:

High School Diploma
College Diploma preferred
Knowledge of administrative procedures

EXPERIENCE:

At least 2 years in Office Administrative oriented position

JOB DESCRIPTION:

• Deal with customers by phone and email
• Respond to customer inquiries
• Process orders, forms, applications, and other paperwork
• Direct requests and unresolved issues to the designated supervisor
• Keep records of customer transactions
• Record details of inquiries, comments, and complaints
• Communicate and coordinate with colleagues
• Handle RMA’s
• Bookkeeping
• Collections
• Purchasing

SKILLS:

• Interpersonal, communication, listening skills
• Problem analysis and problem solving
• Attention to detail and accuracy
• Data collection and ordering
  Job Type: Full-time
  Job Types: Full-time, Permanent
  Pay: From $45,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In perso

Please refer the Job description for details