Office Assistant at Ephraim McDowell Health

Danville, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

0.0

Posted On

25 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Insurance Pre-certification, Medical Records Management, Billing Entry, Customer Service, Microsoft Office, Office Practicum, Interpersonal Communication, Medical Office Administration

Industry

Hospitals and Health Care

Description

Job Summary The Office Assistant is responsible for scheduling patient appointments for Primary Care Clinic. Also responsible for answering the telephones, greeting patients, obtaining insurance pre-certifications, scanning and obtaining medical records, scheduling appointments with specialists, and entering patient charges with billing information. Exhibits the F.I.R.S.T. values (Friendliness, Innovation, Respect, Service and Trust). Working Conditions, Hazards and Physical Effort Ability to establish and maintain effective working relationships. Attention to detail. Ability to research and analyze information, develop conclusions, recommendations, and reports. Ability to use keyboard and general office equipment including telephone, fax, and scanners. Ability to use various information technology systems, including Office Practicum, Internet, Microsoft Office Programs (Word, Excel, and PowerPoint). Excellent interpersonal and communication skills. Excellent customer service and service recovery skills. Flexibility to respond to changing priorities and interruptions. Contacts with Others Contact with office and hospital Associates, patients, and visitors. Education: High School Diploma or equivalent required. College or technical school degree in the secretarial field preferred. Experience: Two (2) years of previous medical office experience required. EQUIPMENT USED/SPECIAL SKILLS REQUIRED: Ability to establish and maintain effective working relationships. Attention to detail. Ability to research and analyze information, develop conclusions, recommendations, and reports. Ability to use keyboard and general office equipment including telephone, fax, and scanners. Ability to use various information technology systems, including Office Practicum, Internet, Microsoft Office Programs (Word, Excel, and PowerPoint). Excellent interpersonal and communication skills (orally and written). Excellent customer service and service recovery skills. Flexibility to respond to changing priorities and interruptions. Licenses, Certifications, and/or Registrations: None.

Responsibilities

The Office Assistant manages patient scheduling, telephone communications, and greeting visitors for a Primary Care Clinic. They are also responsible for insurance pre-certifications, medical record scanning, and entering billing charges.