Office Assistant at Ephraim McDowell Health

Danville, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Answering Telephones, Greeting Patients, Insurance Pre-certifications, Scanning Medical Records, Scheduling Specialists, Entering Patient Charges, Billing Information, Attention To Detail, Research And Analysis, Interpersonal Skills, Communication Skills, Customer Service, Service Recovery, Flexibility, Office Practicum

Industry

Hospitals and Health Care

Description

Job Summary The Office Assistant is responsible for scheduling patient appointments for Primary Care Clinic. Also responsible for answering the telephones, greeting patients, obtaining insurance pre-certifications, scanning and obtaining medical records, scheduling appointments with specialists, and entering patient charges with billing information. Exhibits the F.I.R.S.T. values (Friendliness, Innovation, Respect, Service and Trust). Working Conditions, Hazards and Physical Effort Ability to establish and maintain effective working relationships. Attention to detail. Ability to research and analyze information, develop conclusions, recommendations, and reports. Ability to use keyboard and general office equipment including telephone, fax, and scanners. Ability to use various information technology systems, including Office Practicum, Internet, Microsoft Office Programs (Word, Excel, and PowerPoint). Excellent interpersonal and communication skills. Excellent customer service and service recovery skills. Flexibility to respond to changing priorities and interruptions. Contacts with Others Contact with office and hospital Associates, patients, and visitors. EQUIPMENT USED/SPECIAL SKILLS REQUIRED: Ability to establish and maintain effective working relationships. Attention to detail. Ability to research and analyze information, develop conclusions, recommendations, and reports. Ability to use keyboard and general office equipment including telephone, fax, and scanners. Ability to use various information technology systems, including Office Practicum, Internet, Microsoft Office Programs (Word, Excel, and PowerPoint). Excellent interpersonal and communication skills (orally and written). Excellent customer service and service recovery skills. Flexibility to respond to changing priorities and interruptions. Qualifications Two (2) years of previous medical office experience required.

Responsibilities

The Office Assistant primarily manages patient appointments for the Primary Care Clinic, handles telephone communications, and greets patients upon arrival. Key duties also include obtaining insurance pre-certifications, managing medical records via scanning, scheduling specialist appointments, and accurately entering patient charges with billing information.