Office Assistant at Finks Jewelers Inc

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organization, Microsoft Office, Customer Service, POS System Operation, File Maintenance, Inventory Control, Shipping and Receiving, Repair Processing, Customer Inquiry Response, ERP Software Utilization

Industry

Retail

Description

Office Assistant Fink's Jewelers is currently searching to hire an exceptional full-time Office Assistant at our SouthPark store in Charlotte, NC. This individual must be extremely organized, proficient in Microsoft Office products and possess a high level of customer service skills. Flexible hours including nights and weekends required. Primary Duties and Responsibilities Assist in supporting the sales activities by performing all needed functions on POS system, such as ringing various sales, layaways, and special orders. Generate and maintain client records and files, special order, and layaway files. Process in-coming and outgoing transfers according to corporate policy and procedures to ensure Inventory control. Prepare packages and paperwork for outgoing mail or shipment. Accept and process product for repair. Communicate estimates to customer, follow up on completion and ship dates, notify customer of repair completion. Respond to customer inquiries both in person and over the phone. Utilize company ERP software to research transactions. All other duties as assigned. About Fink's Jewelers In 1930, Nathan Fink founded Fink's Jewelers. Today, our company is owned and operated by the third and fourth generation of the founding family, with customer service remaining the cornerstone of our philosophy. From the first store in Roanoke, Virginia, Fink's Jewelers has now grown to include 10 locations throughout Virginia, North Carolina, and Tennessee. As one of America's "Top 50" jewelers, we stand strong behind our traditions and value our wonderful staff members. Come join our well-established team as we continue our mission to be the first-choice jeweler in every community we serve! Fink's Jewelers is committed to our employees by providing excellent full-time benefits that include. Benefits: Dental Insurance Employee discount Flexible Spending Account Health Insurance Health Savings Account Paid Short/Long Term Disability Paid Life Insurance Paid Holidays Paid Time Off Professional Development Assistance Referral Program Retirement 401K Plan Vision Insurance

Responsibilities

The Office Assistant will support sales activities by managing the POS system for sales, layaways, and special orders, while also maintaining client and order files. Key duties include processing inventory transfers, handling mail/shipments, managing product repairs, and responding to customer inquiries.