Continually assess the effectiveness of processes and procedures reporting back to the Office Manager.
Continually seek ways to make full use of technology to improve processes and efficiency and to promote agile ways of working and reduce reliance on paper.
Pro-actively develop effective working relationships with Partners and Managers around the office to understand their needs and offer advice and solutions to problems and improve ways of working.
Deliver exceptional service in the office, with a particular emphasis on front-of-house operations.
Provide support for the day-to-day facilities operations, helping to maintain a welcoming, clean, secure and safe working environment for team members and visitors.
Conduct Right to Work checks in the office for new joiners and ensure effective onboarding, including executing first day plans and facilitating office tours with particular emphasis on health and safety requirements.
Provide basic IT troubleshooting in the office, escalating issues promptly to relevant stakeholders, including the IT team and Office Manager.
Provide switchboard support.
Support and organisation of local office events, working with the events team for guidance and support where applicable.
Support with the management of post in local office, as well as couriers.
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