Office Assistant I - Float at UPMC

Kane, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Information Verification, Medical Records Management, Scheduling, Computer Skills, Customer Service, Patient Interaction, Medical Terminology, Word Processing, Office 365, Multi-tasking, Attention To Detail, Team-Oriented, CNA Experience, Medical Office Experience

Industry

Hospitals and Health Care

Description

Join our UPMC Kane team as a casual Office Assistant and help create exceptional patient experiences! This daytime position offers flexible hours, with shifts from 7:30-4, 8-4:30, or 8:30-5, depending on clinic needs at Bradford, Kane, and Mt. Jewett. We're looking for candidates with prior medical office or CNA experience who are committed to outstanding customer service and providing positive patient interactions. The ideal candidate will have a caring attitude, strong computer skills, and a team-oriented mindset. Enjoy no weekends or holidays while having the opportunity for growth and advancement. Apply now to be part of a supportive, dynamic team! In this role, there is the opportunity to - Verify patient information and medical records in the computerized scheduling system. Schedule and reschedule patient appointments efficiently and accurately. Relay messages to staff and providers regarding patient needs or updates. Greet and register patients courteously, providing clear instructions and directions. Prepare patient charts for upcoming appointments, ensuring all necessary documents are ready. Answer phone calls, screen inquiries, and provide necessary information or messages. Maintain an organized and welcoming waiting area, including refreshments and reading materials. Comply with all UPMC Health System policies and procedures, ensuring patient confidentiality. Required High school diploma or GED is required One year work experience, preferably in a medical office setting Knowledge of medical terminology Word processing and computer experience Good customer service skills Experience with Office 365 products Ability to multi-task while paying attention to detail Licensure, Certifications, and Clearances: Driver's License Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

The core responsibilities involve managing patient flow by verifying information, scheduling appointments accurately, relaying messages to staff, and courteously greeting and registering patients. This role also requires preparing patient charts, answering phones, and maintaining an organized and welcoming waiting area while adhering to confidentiality policies.